Terms & Conditions

Terms and Conditions for Luxe & Landing LLC (Operating as Grand Avenue Storage) Agreement Between Luxe & Landing LLC and Customers

Welcome to Grand Avenue Storage, operated by Luxe & Landing LLC (“we,” “our,” or “us”). Our facilities and services are provided to assist customers in storing personal and business items in a secure and accessible environment. This document outlines the terms and conditions under which we offer our storage services to you.

General Use and Service Agreement

By using our facilities and services, you agree to be bound by these terms and conditions (the “Agreement”). If you disagree with any part of these terms, you must not use our services. We reserve the right to modify these terms at any time. Continued use of our services after such changes will constitute your consent to the updated terms.

Eligibility and Authority

You must be at least 18 years old to use our services. You warrant that you have the legal authority to enter into this Agreement. You agree to use our facilities only for lawful storage purposes and in compliance with all applicable laws.

Reservations and Payments

Reservations for storage units can be made via our website, over the phone, or in person. Full payment is required at the time of booking. Rates are subject to change, but changes will not affect reservations already confirmed, unless otherwise noted in our policies.

Access and Use of Storage Units

You will have 24-hour access to your rented storage unit at Grand Avenue Storage. Only customers who have rented units or their authorized representatives are allowed access to the storage facility. You agree not to store prohibited items such as flammable liquids, illegal substances, explosives, or perishable goods.

Security and Privacy

We employ various security measures to protect your property and personal information. However, Luxe & Landing LLC, operating as Grand Avenue Storage, is not liable for any loss, theft, or damage of items stored in your unit unless such loss or damage is due to our negligence. Calls with our service team may be recorded for quality assurance and training purposes.

Insurance and Liability

Luxe & Landing LLC does not insure your stored property. You are responsible for obtaining your own insurance coverage for items stored. Our liability for loss or damage, whether due to negligence or otherwise, shall not exceed the amount paid for one month’s rent for the affected unit.

Late Payments and Abandonment

Rent is due on the date specified in your rental agreement. Late payments may incur fees. If payment is not received within the period allowed by law, your unit and its contents may be considered abandoned and subject to lien sale in accordance with applicable state laws.

Cancellation and Refunds

Cancellations can be made up to 24 hours before the reservation start date for a full refund. Cancellations made later may be subject to fees or partial refunds at the discretion of Luxe & Landing LLC. Refunds will be processed to the original method of payment.

Prohibited Activities

You are prohibited from:

Using the storage for residential or habitation purposes.

Subletting or transferring your storage unit without written permission.

Accessing other customers’ storage units.

Performing any illegal or unsafe activities within the facility.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Luxe & Landing LLC, doing business as Grand Avenue Storage, and protected by intellectual property laws. You may not use or reproduce any content from our website without express written permission.

Indemnification

You agree to indemnify and hold harmless Luxe & Landing LLC, its employees, and agents against any claims, liabilities, damages, losses, and expenses arising from or in any way connected with your violation of this Agreement or misuse of our services.

Dispute Resolution

Any disputes arising under this Agreement shall be governed by the laws of the State of Colorado, without regard to its conflict of law provisions. You agree to resolve any disputes exclusively in the state or county courts located in Montrose County, Colorado.

Contact Information

For any questions or concerns regarding these terms or our services, please contact us at:

Luxe & Landing LLC (Operating as Grand Avenue Storage) Address: 36 N 3rd St Phone: (970) 275-1024 Email: office@luxeandlanding.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.